1. Introduction
At Minx Luxury Hair, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect and process the following personal data:
Full name and contact details (email, phone number, address)
Appointment and booking information
Payment and billing details
Hair type and service preferences
Social media contact details (if used to communicate with us)
Website usage and browsing data (via cookies and analytics)
3. How We Use Your Information
Your personal data is used to:
Schedule and manage appointments
Process payments and online orders
Deliver purchased products
Communicate about promotions, updates, and aftercare
Improve our services and website experience
Comply with legal or regulatory obligations
4. Sharing of Information
We do not sell or rent personal data. We may share limited information with:
Payment processors (e.g. PayFast, PayPal)
Delivery couriers
IT, marketing, and booking system providers under confidentiality agreements
5. Retention of Data
We retain your data only as long as necessary for the purpose it was collected or as required by law.
6. Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.
7. Your Rights (Under POPIA)
You have the right to:
Access, correct, or update your personal information
Request deletion of your data (where legally permitted)
Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
8. Contact Information